← Notice letters

Claim Setup Request to Adverse Carrier

Send toOther side's insurance carrier
WhenYou only have a policy number

💡 When to use it

Send this when you know the responsible party's insurance carrier and policy number, but no claim has been opened yet. Don't send a notice of subrogation interest to a carrier with no claim on file. It usually lands in a mailbox and goes nowhere. Get the claim set up first, then send the notice.

  • Check liability before you open a claim. Setting up a claim can prompt the other carrier to open a liability claim against your insured, for example for the other vehicle or a dead animal. If you aren't sure how fault splits, talk it through with your client first. In contributory negligence states, any fault by your insured can block the recovery entirely, and in comparative fault states the other side can pursue your insured for their share. Check the state on the State Rules page.
  • Keep it short. The only goal is a claim number and an assigned adjuster.
  • Enclose the police report so the carrier can match the loss to their policyholder right away.
  • Diary a follow-up call in a week. Once you have the claim number, send the notice of subrogation interest.

✉️ The letter

Fill in the boxes and the letter updates as you type. Anything you leave blank stays [in brackets]. What you type stays on your device. Free downloads and prints include a light Subrobuddy watermark.

[Adverse Carrier Name]
Attn: Claims Department
[Street Address]
[City, State ZIP]

[Today's Date]

RE: Request to Open a Claim

Our Insured: [Insured's Name]
Our Claim No.: [Client Claim Number]
Date of Loss: [Date of Loss]
Loss Location: [Loss Address]		Police Report No.: [Report Number], [Police Department]
Your Insured: [Responsible Party]
Your Policy No.: [Adverse Policy Number]
Vehicle: [Year, Make, Model, VIN, Plate]

Dear Claims Department:

[Your Company Name] is the recovery agent for [Client Name]. On [Date of Loss], a vehicle insured under the policy listed above struck the property of our client's insured at [Loss Location]. A copy of the police report is enclosed.

Please open a claim for this loss and send our office the claim number and the name, phone number, and email address of the assigned adjuster. Our office will follow up with notice of our client's subrogation interest once the claim is set up.

Thank you for your prompt attention to this matter.

Sincerely,

[Name]
[Title]
[Company]
[Address]
[Phone] · [Email]

Enclosure: Police report no. [Report Number]