Step-by-step checklist
Identify
Hands off until the expert arrives. Nothing at the scene gets touched, moved, repaired, or thrown out until the origin and cause investigator has secured it. Evidence that's moved early can sink the whole recovery.
Notify
Investigate
Demand, negotiate, and settle
1. Identify
How these fires start
- A grill placed right against vinyl siding, a deck rail, or under an overhang
- A charcoal or gas grill on an apartment or condo balcony
- Hot coals or ashes dumped in a plastic trash can, mulch, or a paper bag
- A grill left burning with no one watching
- Cigarettes put out in potted plants or mulch
- Candles, fire pits, or heaters too close to things that burn
The fire code: most fire codes ban charcoal and open-flame grills on combustible balconies and within 10 feet of combustible construction at apartments and condos. One- and two-family homes are usually exempt. Check the local code, because a violation helps show fault.
Is there anyone to recover from?
| What you find | Who may be responsible |
|---|---|
| Your insured grilled at their own home | Usually no recovery |
| A tenant grilled at your insured's rental | The tenant. Check the lease for fire, grill, and insurance terms. |
| A neighbor's grill or fire pit spread to your insured's home | The neighbor |
| Another condo or apartment unit's balcony grill | That unit owner or tenant |
| A guest grilled at your insured's party | The guest, though many carriers skip this for relationship reasons |
| The association allowed grills against its own rules | The association may share fault |
| The grill itself failed, like a leaking hose or regulator | The grill maker or seller |
2. Notify and investigate
Evidence checklist
3. Demand, negotiate, and settle
Liability theories: negligence, negligence per se for a fire code violation, breach of the lease, breach of HOA rules or the condo declaration, and product defect if the grill failed.
Defenses to expect
| Defense | How to answer it |
|---|---|
| The tenant is a co-insured under the landlord's policy | Many states let the carrier recover from a tenant. A few states treat the tenant as a co-insured. Check your state and the lease. |
| Everyone grills on their balconies | A common violation is still a violation. Show the rule and past warnings. |
| The HOA never enforced the rule | Not enforcing it does not make it safe. It may add the HOA as a responsible party. |
| The grill was far enough away | Measure it and compare to the code and the grill maker's clearance instructions |
4. Letters for this loss
| Step | Letter |
|---|---|
| Identify | Subrogation Opening Letter to Insured |
| Notify | Notice of Subrogation Interest and Insurance Request, to Adverse Carrier |
| Investigate | Evidence Preservation and Joint Scene Exam Notice, Joint Scene Exam to Responsible Party |
| Demand | Subrogation Demand to Adverse Carrier |
| Negotiate | Second Demand with Escalation Notice |
| Settle | Release Review Checklist, Deductible Reimbursement |
Related guides: Fires from a Neighboring Unit, Pet Losses: Bites and Stove Fires, and Short-Term Rental Losses.